Terms and Conditions

TERMS AND CONDITIONS

TREE OF LIFE BREASTMILK JEWELRY

 

Scope of Services

I will create your handmade piece(s) with the add-ins you select (subject to availability) following receipt of your inclusion. The typical turnaround time is 14 weeks from my receipt of your inclusion.  I am not responsible for mail that is delayed, damaged, lost or stolen. I am not responsible for any fees assessed by customs.  Seller reserves the right to refuse service.

 

Refunds; No Exchanges

Since your piece is handmade and your inclusion is incorporated into the piece, no refunds or exchanges will be granted once I have received your inclusion, even if you decide to cancel your order. It is your responsibility to ensure that your inclusions have arrived. To do so, please check the “order status” tab to see that it has arrived. In the event your tracking information shows the inclusion was delivered, but the “order status” information on this website does not show it has arrived, you must provide the tracking information to me. You shall not be entitled to a refund unless and until you can show proof that you sent it. You will have one (1)  year (365 days) to send in your inclusions from your order date. After this time, your order will be archived and no refunds will be provided. 

 

Failure to Perform

Any delay in or failure of performance by me under this Agreement will not be considered a breach of this Agreement and will be excused to the extent caused by any occurrence beyond my reasonable control including, but not limited to: the failure of others not a party to these terms and conditions, illness, natural disasters and other acts of God such as fires, hurricanes, floods, or tornadoes.

 

Limited Warranty, Limitation of Liability and Release 90-Day Limited Warranty 

 

Plating on the jewelry will wear off eventually with time. Filled jewelry can also wear down with time. This is not a defect. Failure to follow the care instructions provided below, and even certain body chemistry, can accelerate the aging process. In addition, stones are made with resin which can discolor with time, which process can be accelerated by exposure to sunlight or artificial light such as in tanning beds. Harsh chemicals can cause discoloration.

 

 

I DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR

IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY AND FITNESS FOR A PARTICULAR PURPOSE, AND WARRANTIES AND CONDITIONS AGAINST HIDDEN OR LATENT DEFECTS. 

 

 

 

Limitation of Liability

In no event will I be liable for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if I have been advised of the possibility of such damages. YOU AGREE THAT MY LIABILITY IN ANY DISPUTE WILL BE CAPPED AT THE TOTAL AMOUNT YOU PAID FOR YOUR ORDER. 

 

Release and Indemnity

By placing an order for my jewelry, you agree that you irrevocably and unconditionally release and agree to indemnify hold me harmless from liability and covenant not to sue me or my agents from and for any and all liabilities, claims, actions, damages, costs, or expenses of any nature whatsoever whether in law or equity, known or unknown, occurring during, caused by, relating to, or arising in any way from your purchase and use of my jewelry. 

 

IMPORTANT INFORMATION Sizing Responsibility of Buyer

 

I recommend that you get your ring sized by a professional jeweler. I am not responsible if you select the incorrect ring size and your ring does not fit. Each piece is checked for accuracy before beginning the stone process. If you take your ring to be re-sized after it is made, I am not responsible or any damages that occur. Not all rings can be re-sized. Please let me know if you have any specific questions about re-sizing. 

 

Acceptable Use of the Jewelry

 

The jewelry is for wearing only. 

 

Do not allow any piece(s) to come into contact with the eyes or mouth or any other orifices.

 

Keep out of reach of children.

 

Do not ingest.

 

Do not try to inject your own inclusion into the resin stones. Resin cannot be injected and injury may result.

 

Proper Care of Your Handmade Jewelry

 

As part of the terms and conditions, please follow the care instructions below.

 

  1. Take off when swimming, washing dishes or hands, bathing and showering, or any means of coming into contact with water or liquids.

  2. Take off when using hand sanitizer, let hands completely dry before putting back on.

 

  1. Do not let harsh chemicals such as cleaning products to come in contact with your jewelry.

 

  1. Do not use a liquid or moist jewelry cleaner on the sterling silver, gold filled or rose gold filled. If your piece looks darker or dirty, dab some toothpaste on it and rub it on, do not let toothpaste come in contact with your stone, wipe off the toothpaste. You can use a dry jewelry wipe to clan the jewelry as well. Solid gold pieces can be cleaned with solid gold products. You can also take your pieces to a jeweler for polishing and/or for a new dip, I am not responsible if any damages occur.

 

  1. Do not wear while tanning, or wear your ring when getting your nails done. If you are in direct sunlight for prolonged times, please take it off. 

 

  1. Use the included polishing cloth to polish your jewelry.

 

  1. Take your ring off when going to bed. It is recommended to store your ring in a plastic bag with an anti-tarnish strip and also kept in a cool and dry area. All orders being mailed out after December 1st, 2021, will go with a small plastic bag and an anti-tarnish strip. If your order does not have the anti-tarnish strip and plastic bag, you must notify me within three days of delivery, no exceptions. I will then send a replacement anti-tarnish strip and plastic bag. 

 

Marketing Release

By posting pictures on social media, you are giving me permission to use photos for promotional purposes. I will never use a photo that would be considered too revealing or any photo that contains the face of your baby. 

 

Promotional emails and content

 

You agree to receive from time-to-time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.

 

Right to change and modify Terms

 

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

 

Governing Law

 

THESE TERMS AND ANY DISPUTE BETWEEN YOU AND I WILL BE GOVERNED BY

THE LAWS OF THE STATE OF TEXAS, WITHOUT REGARD TO CONFLICTS OF LAW.